As more and more businesses return to in-office normalcy, it’s important that businesses continue to utilize what they’ve learned throughout the past two years to continue driving their open enrollment rates high. While these efforts were mostly digital, they can still retain value even in-office. This post will detail the ways in businesses can improve their open enrollment rates through a use of blended techniques.
While it’s true that many employees may have been negligent regarding their enrollment throughout the pandemic, more and more employees are now focused on keeping their health at the highest level they can. Now that the employees and employers are as focused on ways to keep themselves and their families safe, it’s more important than ever for employers to continue sharing information regarding their benefits.
If nothing else, these past two years reinforced the idea that making some changes to ensure their employees are receiving all the benefits details they need to continue making the best decisions for the health of themselves and their families can keep employees more engaged in enrollment. One way to effectively ensure this is through a partnership with a business process outsourcing provider. These professionals offer solutions that can improve employee engagement throughout open enrollment periods.
How Businesses Can Elevate Their Enrollment Periods
With hopes of improving enrollment rates, businesses must be prepared with some advanced tactics. In-hand literature such as brochures are no longer as effective as they once were. Though in-person meetings to detail health plans and their benefits still remain strong, employers allowing for remote work to continue may require a remote solution. Typically this comes in the form of an open enrollment process that utilizes unique technology and accompanying guidance from experts to take care of employees.
Adequate delivery of all source materials is necessary for employees to remain in-the-know regarding their organization’s policies. Digital delivery is now required, so organizations will have to adapt accordingly. Once distributed, employees should be made aware of additional steps to follow. These steps will lead to the employees’ opportunity to enroll online. This can be tricky, as many employees will not have done this ever before. The right partner will provide live guidance for each employee throughout the enrollment process, whether it be through a live-chat service or video conference. Simplifying the process is their number one priority.
Every business should go the extra mile to ensure that their employees are remaining covered in a way that keeps their health atop their list of priorities. To learn more about the way that BPO services, specifically their offerings related to the open enrollment process, can help your business, take a moment to read on to the infographic accompanying this post.